executive q&a

What a 19.8% health plan increase taught one CHRO about healthcare costs

For many employers, double-digit increases have become the norm—and the usual plan design levers, including cost shifting, are no longer enough. 

In this new Q&A, Paul Dumas, CHRO at Duly Health and Care, shares lessons learned on what drives healthcare costs and what it takes to regain control, including:

  • Why traditional renewal strategies are falling short
  • Why access to data, transparency and flexibility matter
  • How Duly approached reference-based pricing

Get a candid look at how one organization moved beyond accepting annual increases and started facing affordability and renewal fatigue head on.