Lower costs. Quality care. Real support.

This isn’t healthcare like usual. With Imagine360, you choose your providers, save money on care, and get real people to help when you need it. We simplify the confusing parts and protect both your health and your wallet.

 Ask your employer how to sign up for Imagine360.

Access to quality care
meets freedom of choice

98% of our members see the provider of their choice and we’ll even set appointments for you.

Do you have in-network providers?

Yes! Imagine360 gives you access to top-rated in-network providers that agreed to offer you care at fair, set prices. They can’t charge you more, and you’ll save the most when you choose them.

Can I see a provider that isn’t in-network?

No problem! Imagine360 offers Open Access, which means you’re not locked into a network. Even if a provider isn’t in-network, we’ll work to reduce your costs so you don’t overpay.   

How does Imagine360 lower my costs?

Imagine360 reviews every claim for errors or overcharges — and fixes issues so you don’t have to.

Support that’s all about you — and follows through

One number to call. Real people who care. With Imagine360, you get full support before, during, and after care — so you can focus on your health, not the hassle.

Understand Your Plan

Benefits information

Caring people with clear answers will help you make the most of your plan.

Know Your Options

Care guidance

Give our experienced nurses a call when you aren’t sure what care you need.

Feel Relieved

Service & support

From ID cards to claims questions, we handle the details. 

Stay Healthier

Medical management

Free support for chronic conditions and maternity care.

Access Care Fast

Help finding providers

Need a doctor? We’ll help you find one and even book the appointment.    

Pay a Fair Price

Billing help

Advocates review bills and claims so you never overpay.

Ready for a better health plan experience?

Ask your employer how to choose Imagine360.

Experience you trust.
Support you feel.

18+

Years of experience

98%

Member satisfaction

360°

Service and support

What makes Imagine360 different?

We’re reimagining healthcare that works for everyone. We wake up every day committed to keeping your healthcare costs down — all while delivering extraordinary member service. 

FEATURE
Traditional Health Plan
Provider Access

– No network requirement along with price protection

– Support if the provider has questions or overcharges you

– Limited to the plan’s PPO network

– Providers not in-network will result in higher out-of-pockets expenses

Pricing of Services

– Clear explanation of costs and billing

– Claims are reviewed to ensure a fair price

– Less transparency in pricing and bill

– No visibility into how claims are processed

Billing Support

– Dedicated team that works on your behalf no matter what provider you see

– Personal advocacy experts that work to resolve bill issues for you

– May be no support for providers not in network

– May need to manage bill issues themselves

Complete Member
Services

– Real people with real answers from care to claim

– Often outsourced or focused only on plan’s PPO network

Feature
Provider access
Pricing of services
Billing support
Complete member
 services
  • Freedom of choice. No network limits + price protection. 
  • Fair and clear. Every claim reviewed for a fair price.
  • We fight for you. Advocates help fix provider bill issues. 
  • Real people, real answers — from care to claims. 
Traditional Health Plan
  • Limited PPO network. Higher costs out-of-network. 
  • Confusing bills with little to no visibility into pricing.
  • Limited or no help. Members left on their own. 
  • Outsourced call centers. Limited answers. 

Frequently asked questions

How is Imagine360 different?

We believe you deserve quality care at a fair price — and that you shouldn’t have to figure out healthcare on your own. That’s why we include built-in price protection, full member advocacy and no-cost support from nurses and counselors.

Yes. Most members keep their current doctors. If they’re not in-network, we’ll work on your behalf so you don’t overpay.

Yes. We compare providers by cost, quality and how well they work with your plan — and can even book the appointment for you.

Imagine360 plans include built-in price protection so our members don’t overpay for care. After you receive care, your provider sends us a request for payment called a claim. We review it for errors and overcharges. If needed, we adjust the amount paid to the provider. Most providers accept this amount. Price protection may sound too good to be true, but it’s been saving our members money for nearly 20 years.  

Balance bills can happen with any health plan, but Imagine360 is there to help you resolve them. You get a balance bill when a provider bills you for the difference between what they charged and what your plan paid. All you have to do is send us the bill, and our team steps in to resolve it.

Yes. Nurses and licensed counselors provide free phone support for conditions like diabetes, heart disease, depression and maternity. 

Ask your employer for more Imagine360 information.

Real stories
from real
members