With Imagine360, you’re never on your own. We make healthcare simpler, more affordable and less stressful — every step of the way. Just call us or log in to your benefits site.
Once your plan is active, log in anytime to see your benefits and use smart tools that put you in control of your care.
• Find and compare providers, including by cost
• Track claims and spending
• Download or request your Benefits ID card
• Explore all your benefits
• Request help
No more guesswork. Get the answers you need from real people who care so you can make decisions with confidence. Or, log in anytime to your benefits site.
Call us for help comparing providers by cost, quality and how well they work with your plan. We can even schedule your appointment. Or, use the provider search on your benefits site 24/7.
If you have questions about what your plan covers or what you owe a provider, call us.
Our team of nurses can advise you on what level of care you need. You can also get free support managing a chronic condition or pregnancy from our care team and counselors.
Quick answers to what members ask most
Call us at 800-827-7223 or the number on your Benefits ID card. Both go straight to our team.
Your Benefits ID card lists the address to your benefits site. Once you’re there, just follow the prompts to set up an account in minutes.
Call us at 800-827-7223 or log in to your benefits site to download or request one. Bring it to every appointment — it has the info you and your provider need for a smooth visit.
With Imagine360, you have the freedom to choose the provider that’s right for you and your family. Some plans provide access to top-rated in-network providers that deliver care at fair, set prices. They can’t charge more, and members save the most when they choose them. But members can also choose to see providers that aren’t in-network, and unlike typical health plans, we work to lower costs no matter where you go so you don’t overpay for care. Call us at 800-827-7223 or the number on your Benefits ID card, if you have questions about your plan’s provider benefits.
If you need to find a provider, call Imagine360 at 800-827-7223 or the member number on your Benefits ID card. We’ll help you compare them by cost, quality and how well they work with your plan. We can even book an appointment for you. Or use the 24/7 search in your benefits site.
Yes. Our nurses and licensed counselors provide free phone-based support for conditions like diabetes, heart disease, depression and more — plus maternity support.
After your visit, we review every claim for errors or overcharges.
Yes. If a provider bill, claim or Explanation of Benefits looks wrong, call us. Our advocates handle it for you and keep you updated the whole way.
