Out-of-network & out-of-area coverage that works

Open-access care, supported by reference-based pricing (RBP), improves the member experience and provides more cost-effective coverage.

1:1

Member advocacy

Every

Claim audited

42%

less paid on NSA claims1

47%

IDR success rate

1 compared to traditional carrier plans

Deliver enhanced savings and a seamless experience

Imagine360’s network alternative solution for health plans wraps around an existing network or service area to provide excellent coverage, deliver a coordinated member experience, and drive enhanced savings through our proprietary reference-based pricing (RBP) solution.

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Claim repricing

Reprice claims using our RBP solution — we don’t just use the qualified payment amount (QPA) — to deliver consistent, fair pricing.

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NSA compliance

Address No Surprises Act (NSA)-eligible claims with our proven cost-containment model.

Provider negotiations

Utilize 30M+ member months of RBP data and predictive analytics to reduce member disruption while preserving plan savings.

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Provider navigation

Equip members with data and tools to identify best-fit options. Or they can call Member Services for help.

Member advocacy

Support members at every step of their healthcare journey with one number to call and one-to-one support for the life of the claim.

Customization & control

Offer flexibility to customize the configuration that best fits needs — not a one-size-fits-all model.

A proven model backed by years of RBP experience

Health plans can leverage Imagine360’s nearly two decades of experience with reference-based pricing (RBP) as an extension to their contracted network or as a network replacement for rental arrangements they have set up outside their service area.

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Out-of-Network

Transform one of the biggest cost blind spots in your health plan.

When care happens outside your proprietary network, our out-of-network solution uses fair, transparent pricing and expert advocacy to reduce surprise bills, protect members, and help control spend.

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Out-of-Area

Ensure seamless coverage for members who live, work, or travel outside your core service region. 

Our out‑of‑area solution delivers seamless nationwide access and average savings of approximately 70%, without the need to rent network access from third-party providers.

Differentiate and expand beyond regional networks

By using Imagine360’s solutions, regional health plans can better compete for geographically dispersed employers by creating differentiation where national carriers fall short.

Features
Imagine360's Approach
National PPO Wrap

Discount rates

  • Cost-based repricing with average claims savings ~70%
  • Rental contracts are often priced less competitively than owned networks

NSA performance

  • All NSA-eligible claims repriced under our compliant pricing program
  • NSA claims in wrap PPO arrangements are generally priced at contracted rates

Flexibility

  • No restrictions on claims administration or clinical management
  • Restrictions on auditing, claims editing and clinical management

Data accuracy

  • Open access; no provider directory needed
  • Member issues due to inaccurate or outdated provider directories

Frequently asked questions

How does Imagine360’s wraparound solution work?

Imagine360’s wraparound solution layers around an existing network or service area to address out‑of‑network and out‑of‑area care without replacing what’s already in place. It combines open‑access care with Imagine360’s reference‑based pricing (RBP) solution to preserve coverage, support members, and drive enhanced savings for health plans.

Unlike national PPO wraps that rely on rented network contracts with limited flexibility, Imagine360 uses open access to care supported by reference‑based pricing (RBP). This approach eliminates dependency on provider directories and rented network agreements and gives health plans more control over pricing, claims administration and member experience.

No. Imagine360’s wraparound solution is designed to work alongside an existing network. Health plans can continue using their contracted networks while relying on Imagine360 to address out‑of‑network and out‑of‑area coverage gaps or replace rented network arrangements where appropriate.

Reference‑based pricing (RBP) establishes fair, data‑driven reimbursement when no contracted rate exists. Imagine360’s RBP solution helps health plans maintain pricing discipline, reduce overpayments, and support compliance with the No Surprises Act (NSA) while expanding access beyond their networks.

Members receive one‑to‑one support throughout the life of the claim, with one number to call for assistance. Imagine360 helps members navigate care, billing, and provider communication, reducing confusion for members and disruption for health plans.

Out-of-network care refers to services provided by a healthcare provider or facility that does not have a contracted agreement with your health plan. Because there is no negotiated rate in place, out-of-network care typically costs more for both the plan and the member.

Out-of-area coverage refers to care received outside a health plan’s primary geographic region. This often affects members who live, work, travel, or maintain secondary residences in locations where the plan’s core network is not available.

The No Surprises Act (NSA) is a federal law designed to protect patients from unexpected medical bills – especially when they unknowingly receive care from out-of-network providers or facilities. The law went into effect on January 1, 2022, and applies to emergency services, certain non-emergency services delivered at in-network facilities, and air ambulance services.

Under the No Surprises Act (NSA), Independent Dispute Resolution (IDR) is the federally mandated process for resolving payment disputes between health plans and out-of-network providers when the parties cannot agree on an appropriate reimbursement amount for certain services.

Let’s work together to enhance your health plan