Imagine360: A TPA built for self-funded employers.

We deliver everything you expect from a TPA — plus integrated strategies that lower costs and deliver a better experience for your employees

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What’s included in Imagine360’s TPA solution?

Imagine360 brings everything employers need into one integrated solution — so there’s no need to juggle multiple vendors. Our TPA model combines plan administration, integrated cost control, transparent reporting, in-house care management, and fast, human support into a single, streamlined experience. Prefer to keep a trusted partner? We can integrate with your existing vendors when it’s the right fit.

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Who's right for Imagine360’s TPA solution?

Our solution is designed for self-funded employers who want flexible plan design, predictable healthcare costs, and a single partner that simplifies their health plan.

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Why should employers partner with Imagine360?

Employers partner with us for a customized solution that offers greater control and flexibility, reporting that provides deeper visibility into healthcare spend, and a member experience designed to reduce friction and improve outcomes.

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How Imagine360 is different from a typical TPA

We deliver a better TPA experience by replacing fragmented vendors with one integrated partner — reducing complexity, improving predictability, and giving employers more control over their plan. Members also benefit from fast, human support with one number to call for quick answers and fast issue resolution.

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Advantages of Imagine360's TPA Solution
Standard TPA

Plan design flexibility

  • Flexible plan design aligned to your workforce needs and business goals
  • Rigid plan design

Member support

  • Dedicated member advocates who resolve issues quickly and reduce employee frustration
  • Limited member support

Reporting & visibility

  • Transparent, real-time reporting for clarity, predictability and smarter decision-making
  • Standard reporting

Care coordination & clinical programs

  • Integrated, in-house URAC–accredited care management for earlier intervention, better coordination and improved outcomes
  • Outsourced care management

Vendor management & integration

  • One integrated partner with the flexibility to work with trusted vendors when needed — making your plan easier to manage
  • Requires employers to manage multiple vendors

What do employers say about Imagine360?

Employers across industries rely on Imagine360 for cost predictability and a better member experience.
Here’s
 what one HR leader shared:

Real people. Really great comments.

Performance you can count on.

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Cost control & customization
  • Proven onboarding for diverse and complex employer needs
  • 1,000+ employer clients nationwide
  • 15-30% reduction in OON costs  
We help employers control costs while tailoring solutions to their workforce and business needs.
operational performance
  • 91% claims processed within 10 business days 
  • 27 seconds average call answer time 
  • Seamless integration with 100+ enrollment platforms and 50+ care management partners 
Our operational performance ensures quick claims, responsive support, and seamless system integration.
Member experience
  • 98% member satisfaction 
  • 78% first-call resolution 
Members get responsive, human support that resolves issues quickly and boosts satisfaction.

Frequently asked questions

What is a TPA and how does it help self-funded employers?

third-party administrator (TPA) handles the day-to-day operations of a self-funded health plan — including plan administration, claims processing and member support — to help employers manage their health benefits more efficiently.

Imagine360 is different because we replace fragmented vendors with one integrated model that delivers deeper cost control, real-time visibility into healthcare spend, and in-house care management  reducing complexity and the need to manage multiple partners.

Plan administration, transparent reporting, integrated cost control, in-house care management, and concierge-style member support.

Employers can expect lower, more predictable healthcare costs, smoother administration, and fewer employee escalations  driven by faster claims processing and highquality member support. Members get quick answers (27 seconds average call answer time) and issues resolved fast (78% first-call resolution), which reduces HR workload and boosts satisfaction.

Timelines vary by employer size and complexity. Our team manages onboarding end-to-end and coordinates with current vendors for a smooth transition. 

Members call a single number to reach our member support team  real people who resolve issues quickly and reduce frustration.

Yes. Imagine360 offers an integrated solution designed to reduce vendor complexity — but employers can keep preferred partners when it makes sense. We coordinate with your vendors to ensure seamless integration.

Ready to build a better TPA solution?