Miles IT
• Award-winning IT services
• 280+ covered lives
• Based in Moorestown, New Jersey
The challenge
“We felt like we were just going through the motions with that plan. We still didn’t have access to a lot of the claims data, and we weren’t seeing our claims expenses regularly enough to understand what was really going on with our plan.”
John wanted more transparency into how the health plan was helping to curb rising costs — not just for the company but also for the hardworking employees who depend on quality, affordable healthcare. To get it, he was ready to walk away from the status quo.
The solution
Imagine360 has the only RBP-powered solution on the market that is third-party verified to save an average of 19.8% compared to plans from traditional carriers. And with detailed claims reporting, it offers employers like Miles IT a clearer view of plan performance.
Results at a Glance
Now that the company finally has a better view of how their new health plan is making a positive impact on medical costs, Bialous is thinking about ways to bring savings and transparency to the pharmacy side of the plan.
the experience
Bialous admits his previous open enrollment experiences have been unpleasant — both on the member and HR. For a company that aims to treat employees like family, that was a big problem. Imagine360’s ongoing employee communication program and designated support for HR provided a better cultural fit for Miles IT.
Beyond this, Imagine360 guides members through every step of the healthcare journey — from finding providers to managing serious conditions. “We want to make sure the entire healthcare experience is good, and Imagine360 helps us do that.”
“This is why we do what we do. We are literally giving savings back to our people and that’s what drives us to push for better.”
the bottom line
Making the move to an alternative health plan from Imagine360 didn’t just save money, it pulled back the curtain so Miles IT could make smarter, more informed healthcare buying decisions.
