Your 2027 Medical Plan Options

For 2027, United Parks ambassadors will have two medical plan options administered by Imagine360. Whether you’re looking for provider information, comparing your options, or learning more about how each plan works, you’ll find resources to help you make the choice that’s right for you and your family.

Ready to enroll? Log in to your United Parks benefits site.

You can choose providers that are right for you —
you’re not locked into a network. That’s because
your Imagine360 plan is Open Access.

Coverage that fits your needs

For 2027, United Parks & Resorts is offering two medical plan options administered by Imagine360.

360 Open Access offers flexibility in how you access care, while 360 PPO provides access to the Cigna PPO network. Both options include dedicated support from Imagine360 to help you make the most of your benefits.

360 Open Access

The 360 Open Access plan gives you the freedom to seek care without being limited to a traditional provider network. This option offers greater flexibility while pairing you with personalized support every step of the way.

Complete support

Need to schedule care or have questions about a bill? Just call your personal care team.

Provider choice

You can choose high-quality providers that are right for you and your family.

Cost savings

Automatically get a better price for top-rated care with our built-in price protection.

360 PPO

The 360 PPO option provides access to the Cigna PPO network and may feel familiar if you’ve previously enrolled in a traditional network-based health plan. You’ll have access to network providers while continuing to receive support from Imagine360 when questions arise.

Provider search

You can choose in-network providers and Open Access providers, sometimes called out-of-network. No matter where you get care, Imagine360 works to lower your costs so you don’t overpay. To search providers:

360 PPO plan, enter code: SCFVD
360 Open Access plan, enter code: RJENV
Search by name, specialty or location
Compare providers, see network status and check quality ranking

“Imagine360 is amazing! Everyone I spoke with was very helpful, professional, courteous and responsive.”

— Dawn, 5-star Google review

"Imagine360 has been my life saver. When I was faced with thousands of dollars worth of hospital bills, they were able to get me the care I needed without worrying about the financial side.”

— Kristen, 5-star Google review

“I could not be happier with the service this company has given me. This is my 3rd year with them. No matter the issue, they always jump right on it and have it resolved.”

— Donna, 5-star Google review

Why Imagine360?

With most health plans, you’re left to figure things out on your own. Imagine360 gives you: the freedom to choose your providers, a care team that’s always available, and price protection and fair pricing no matter where you go.

Feature

360 PPO Plan

360 Open Access Plan

Provider Access

Care access through Cigna PPO. Stay in-network for lower costs.

Freedom of choice. No network limits + price protection.

Pricing of Services

Cigna providers deliver care at contracted network rates.

Every provider claim is reviewed for errors and overcharges so you only pay a fair price.

Billing Support

You're responsible for applicable copays, coinsurance, deductibles and out-of-network costs.

You're responsible for applicable copays, coinsurance and deductibles – advocates fix provider billing issues for you.

Member Services

No matter which plan you choose, Imagine360 is here to help with benefits, provider searches and care guidance.

Common member questions

How is Imagine360 different?

Healthcare can be complicated, but getting support shouldn’t be. No matter which medical plan you choose, you’ll have access to Imagine360 for benefits guidance, provider support, claims assistance, and help navigating the healthcare system. Plus, the 360 Open Access plan includes built-in price protection to help you get quality care at a fair price.

What providers can I see?

Both plans offer broad provider access. The Cigna PPO plan provides access to the Cigna network, while the 360 Open Access plan offers preferred network access plus the freedom to see providers outside the network. Imagine360 can help you find providers and understand your options, no matter which plan you choose.

Can I keep my current providers?

Yes. Many members find their current providers are available through their chosen plan. We encourage you to check your providers during Open Enrollment.

Our goal is for you to get care from providers you trust. If your provider has a question, just give us a call and we can talk with them. Or they can contact us at the number on the back of your benefits ID card.

Will Imagine360 help me find providers?

Yes. We compare providers by cost, quality and how well they work with your plan. Members can also use the online search anytime.

What is Imagine360 price protection?

The 360 Open Access plan includes built-in price protection to help members avoid overpaying for care. After you receive care, your provider sends us a request for payment called a claim. We review it for errors and overcharges. If needed, we adjust the amount paid to the provider. Most providers accept this amount. Price protection may sound too good to be true, but it’s been saving our members money for nearly 20 years.

Ready to enroll?