Your 2027 Medical Plan Options
For 2027, United Parks ambassadors will have two medical plan options administered by Imagine360 (CA ambassadors have both Imagine360 options, as well as the Kaiser plan option). Whether you’re looking for provider information, comparing your options, or learning more about how each plan works, you’ll find resources to help you make the choice that’s right for you and your family.
Ready to enroll? Log in to your United Parks benefits site between October 26 – November 13.
You can choose providers that are right for you —
you’re not locked into a network. That’s because
your Imagine360 plan is Open Access.
Coverage that fits your needs
For 2027, United Parks & Resorts is offering two medical plan options administered by Imagine360.
360 Open Access offers flexibility in how you access care, while 360 PPO provides access to the Cigna PPO network. Both options include dedicated support from Imagine360 to help you make the most of your benefits.
360 Open Access
Complete support
Need to schedule care or have questions about a bill? Just call your personal care team.
Provider choice
You can choose high-quality providers that are right for you and your family.
Cost savings
Automatically get a better price for top-rated care with our built-in price protection.
360 PPO
The 360 PPO option provides access to the Cigna PPO network and may feel familiar if you’ve previously enrolled in a traditional network-based health plan. You’ll have access to network providers while continuing to receive support from Imagine360 when questions arise.
Learn more about Imagine360
Attend a live on-site session or virtual webinar with an expert from Imagine360 to learn more about how this plan can help you access high quality care at a fair price. Select a site to see specific date, local time, and session locations.
ATTEND AN ON-SITE SESSION
| Date | Time | Location |
| 10/20/2026 | 11:30pm meeting w/ office hours 10:30-11:30 | Aquatica: APO Training Rm |
| 10/21/2026 | 8am & 2pm meetings; office hours in between (9am-2pm) | SeaWorld: Lighthouse Training Rm (Ambassador Resource Center) |
| 11/3/2026 | 9am meeting w/ office hours 10am-12pm | DCO Training Room |
| Date | Time | Location |
| 10/20/2026 | 1pm meeting; office hours 2pm-4pm | Corporate: Mako Conference Room |
| 11/2/2026 | 12pm meeting; office hours 11am-4pm | Corporate: Mako Conference Room |
| Date | Time | Location |
| 10/22/2026 | 7am – 8am; 11am – 12pm; 3pm – 4pm meetings; office hours in between meetings | Training Center – SWC |
| 10/23/2026 | 8am – 9am; 12pm – 1pm; 4pm – 5pm meetings; office hours in between meetings | Training Center – SWC |
| Date | Time | Location |
| 10/21/2026 | 10am and 2pm meetings; office hours 11am-2pm | Training Center 1 |
| 10/28/2026 | 10am and 2pm meetings; office hours 11am-2pm | Training Center 1 |
| Date | Time | Location |
| 10/29/2026 | 10am meeting; 11am-1pm office hours | Admin Bldg: West Wing – Big Birds Training Room |
| 11/4/2026 | 2pm meeting; 3pm-5pm office hours | Admin Bldg: West Wing – Big Birds Training Room |
| Date | Time | Location |
| 10/26/2026 | 11am, 1pm and 4pm meetings; office hours in between meetings | Gwazi Pavilion |
| 10/27/2026 | 11am, 1pm and 4pm meetings; office hours in between meetings | Gwazi Pavilion |
| Date | Time | Location |
| 11/3/2026 | 10am & 2pm meetings; office hours 11am-2pm | Busch Gardens Training Center (Next to HR & Admin Bldg) |
| 11/4/2026 | 10am & 2pm meetings; office hours 11am-2pm | Busch Gardens Training Center (Next to HR & Admin Bldg) |
ATTEND A VIRTUAL SESSION
Provider search
You can choose in-network providers and Open Access providers, sometimes called out-of-network. No matter where you get care, Imagine360 works to lower your costs so you don’t overpay. To search providers:
- 360 PPO plan, enter code: SCFVD
- 360 Open Access plan, enter code: RJENV
- Search by name, specialty or location
- Compare providers, see network status and check quality ranking
Why Imagine360?
With most health plans, you’re left to figure things out on your own. Imagine360 gives you: the freedom to choose your providers, a care team that’s always available, and price protection and fair pricing no matter where you go.
Feature
360 PPO Plan
360 Open Access Plan
Provider Access
Care access through Cigna PPO. Stay in-network for lower costs.
Freedom of choice. No network limits + price protection.
Pricing of Services
Cigna providers deliver care at contracted network rates.
Every provider claim is reviewed for errors and overcharges so you only pay a fair price.
Billing Support
You're responsible for applicable copays, coinsurance, deductibles and out-of-network costs.
You're responsible for applicable copays, coinsurance and deductibles – advocates fix provider billing issues for you.
Member Services
No matter which plan you choose, Imagine360 is here to help with benefits, provider searches and care guidance.
Common member questions
How is Imagine360 different?
What providers can I see?
Can I keep my current providers?
Yes. Many members find their current providers are available through their chosen plan. We encourage you to check your providers during Open Enrollment.
Our goal is for you to get care from providers you trust. If your provider has a question, just give us a call and we can talk with them. Or they can contact us at the number on the back of your benefits ID card.
Will Imagine360 help me find providers?
Yes. We compare providers by cost, quality and how well they work with your plan. Members can also use the online search anytime.