Better care is coming from Imagine360.
We believe you deserve quality care at a fair price — and that you shouldn’t have to figure out healthcare on your own. That’s why we include built-in price protection, full member advocacy, and no-cost support from nurses and counselors.
Complete support
Need to schedule care or have questions about a bill? Just call your personal care team.
Provider choice
You can choose high-quality providers that are right for you and your family.
24/7 Plan Access
See all your benefits and use smart tools that put you in control of your care.
Provider search
You can choose in-network providers and Open Access providers, sometimes called out-of-network. No matter where you get care, Imagine360 works to lower your costs so you don’t overpay. To search providers:
- Enter code: XXXXXX
- Search by name, specialty or location
- Compare providers, see network status and check quality ranking
Need help? Call XXX-XXX-XXXX.
Why Imagine360?
With most health plans, you’re left to figure things out on your own. Imagine360 gives you: the freedom to choose your providers with a care team that’s always available.
Feature
Imagine360 PPO
Imagine360 Open Access
Provider Access
Care access through Cigna PPO. Stay in-network for lower costs.
Freedom of choice. No network limits + price protection.
Pricing of Services
Cigna providers deliver care at contracted network rates.
Every provider claim is reviewed for errors and overcharges so you only pay a fair price.
Billing Support
You're responsible for applicable copays, coinsurance, deductibles and out-of-network costs.
You're responsible for applicable copays, coinsurance and deductibles – advocates fix provider billing issues for you.
Learn more about your
health plan benefits
Imagine360 Cigna
Welcome Overview
Imagine360 Cigna
Provider Visit Tips
Imagine360 Welcome Overview
Imagine360
Getting Started
Common member questions
How is Imagine360 different?
Healthcare can be complicated, but getting support shouldn’t be. No matter which medical plan you choose, you’ll have access to Imagine360 for benefits guidance, provider support, claims assistance, and help navigating the healthcare system. Plus, the Imagine360 Open Access Plan includes built-in price protection to help you get quality care at a fair price.
What providers can I see?
Both plans offer broad provider access. The Imagine360 PPO plan provides access to the Cigna network, while the Imagine360 Open Access plan offers preferred network access plus the freedom to see providers outside the network. Imagine360 can help you find providers and understand your options, no matter which plan you choose.
Can I keep my curent providers?
Yes. Many members find their current providers are available through their chosen plan. We encourage you to check your providers during Open Enrollment.
Our goal is for you to get care from providers you trust. If your provider has a question, just give us a call and we can talk with them. Or they can contact us at the number on the back of your benefits ID card.
Will Imagine360 help me find providers?
Yes. We compare providers by cost, quality and how well they work with your plan. Members can also use the online search anytime.
What is Imagine360 price protection?
The Imagine360 Open Access plan includes built-in price protection to help members avoid overpaying for care. After you receive care, your provider sends us a request for payment called a claim. We review it for errors and overcharges. If needed, we adjust the amount paid to the provider. Most providers accept this amount. Price protection may sound too good to be true, but it’s been saving our members money for nearly 20 years.
Ready to enroll?
Visit your benefits site or contact your HR Benefits team