Introducing a better health plan

We believe you deserve quality care at a fair price — and that you shouldn’t have to figure out healthcare on your own. That’s why we include built-in price protection, full member advocacy, and no-cost support from nurses and counselors.

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Complete support

Need to schedule care or have questions about a bill? Just call your personal care team.

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Provider choice​

You can choose high-quality providers that are right for you and your family.

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Cost savings

Automatically get a better price for top-rated care with our built-in price protection.

Find a provider

You have the freedom to choose the providers you trust, and also have preferred networks. No matter where you get care, Imagine360 works to lower your costs so you don’t overpay.

To search for providers, copy this code (RJENV) and paste it after clicking the button below.

 

What the provider tiers mean

Your plan offers two ways to access care: participating providers with fair, set pricing, and open access providers outside the network. Search results are grouped into tiers so you can see how each provider works with your plan.

Tier 1

Imagine Health

Choosing a Tier 1 provider may give you lower costs and a higher benefit level.

Imagine Health is only available in select geographies. Use the provider search tool to check to see if there are Imagine Health providers in your area.

Tier 2 & 3

Multi-Plan or Partners Direct

Choosing a Tier 2 or Tier 3 provider gives you the standard benefit level.

Tier 4

Open Access

You can still see these providers and receive the standard benefit level, but they may be less familiar with the plan.

Check the provider’s Historic Provider Acceptance rating to see how familiar they are and call the member number on your ID card with any questions.

Why Imagine360?

With most health plans, you’re left to figure things out on your own. Imagine360 gives you: the freedom to choose your providers, a care team by your side, and price protection and fair pricing no matter where you go.

Feature​

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Most Health Plans

Provider Access

Freedom of choice. No network limits + price protection.

Limited PPO network. Higher costs out-of-network.

Pricing of Services​

Fair and clear. Every claim reviewed for a fair price.

Confusing bills with little to no visibility into pricing.​

Billing Support

We fight for you. Advocates resolve bills with any provider.

Limited or no help. Members left on their own.

Member Services

Real people, real answers — from care to claims.

Outsourced call centers. Limited answers.

Common member questions

How is Imagine360 different?

We believe you deserve quality care at a fair price — and that you shouldn’t have to figure out healthcare on your own. That’s why we include built-in price protection, full member advocacy, and no-cost support from nurses and counselors.

With Imagine360, you have access to top-rated in-network providers that deliver care at fair, set prices. They can’t charge more, and you’ll save the most when you choose them. You also have Open Access, which means you can choose a provider even if they’re not in-network. Unlike most healthcare plans, we’ll work to lower your costs so you don’t overpay for care.

Yes. Most members keep their current providers. Our goal is for you to get care from providers you trust. If your provider has a question, just give us a call and we can talk with them. Or they can contact us at the number on the back of your benefits ID card.

Yes. We compare providers by cost, quality and how well they work with your plan. Members can also use the online search anytime.

Imagine360 plans include built-in price protection so our members don’t overpay for care. After you receive care, your provider sends us a request for payment called a claim. We review it for errors and overcharges. If needed, we adjust the amount paid to the provider. Most providers accept this amount. Price protection may sound too good to be true, but it’s been saving our members money for nearly 20 years.

Ready to enroll?

Visit your benefits enrollment site or contact your benefits team